On Thursday, August 16th,
the Greenfield Team welcomed Susan Clarke & Patrick Tessier of the Canadian Pharmacists Association.
This meeting was to
further solidify the member retention and renewal program that Greenfield will
be executing for CPhA.
Greenfield Member Care
Specialists have been tasked with contacting CPhA members whose membership is
up for renewal. The proactive outreach ensures that members are aware of
new products and services, and facilitates the membership payment process. They work towards reaching members at a time
where they can have a conversation, and the renewal process is taken care of in
one conversation, versus the member having to do research on their own time.
We look forward to the
continued success of the partnership, and welcoming the CPhA team back to visit
again soon!